Looking for specific details on how things work at Kauffman Stadium? Our A-to-Z Guide can answer your questions!
.390 BAR & GRILL Enjoy dinner with friends or drinks at the bar in a climate controlled environment while watching all of the action on the field. Located on the Loge Level of The K along the third base line, the .390 Bar & Grill is accessible via the Kia Diamond Club lobby elevators.
ADDRESS & PHONE NUMBERS
AAA COURTESY SERVICE AAA provides a courtesy truck for guests who experience vehicle trouble. The truck is available from approximately 30 minutes prior to each home game until 45 minutes after each game. Guests may go to Guest Services to arrange AAA courtesy service.
ALCOHOL POLICY Kauffman Stadium guests are encouraged to drink responsibly. Guest must be 21 years of age or older to purchase and consume alcohol. Proper identification is necessary to purchase any alcoholic beverages. All alcohol sales will conclude in the end of the 7th inning. Stadium Management reserves the right to discontinue sales at any time. Guests will not be allowed to bring alcohol into or out of Kauffman Stadium. Guests will not be permitted to enter the stadium if they appear intoxicated. Drunk and disorderly behavior, or violation of any alcohol policy will result in ejection from the stadium without refund.
ANTHEM AUDITIONS
Your star could shine brightly right here at Kauffman Stadium. Help us salute our country with a National Anthem performance! Bands, choirs, groups and superstar individuals are all invited to participate in one of baseball's finest traditions. Email perform@royals.com for information.
ATMs
Cash dispensing machines are available on Plaza level at sections 234 & 221, and in the Outfield Experience behind CrownVision. Service is provided by Commerce Bank.
ROYALS AUTHENTICS STORE
NEW for 2013: The Royals Authentics store is located on the third base side of the Kia Diamond Club on the Plaza/Field Level of Kauffman Stadium. The store will offer fans the opportunity to purchase exclusive one-of-a-kind memorabilia during a visit to the ballpark. Royals Authentics will feature a wide selection of Major League Baseball authenticated items, including game-used bats, baseballs, bases, jerseys, batting gloves and more! In addition, the store will carry collectibles autographed by current and past Royals players. All autographs will also be authenticated by MLB. Kauffman Stadium chairs and other unique items will also be available for purchase. A portion of all proceeds will benefit Royals Charities to support children, education, youth baseball and military efforts in and around the Kansas City area. Fans may visit the Royals Authentics store when gates are open to Kauffman Stadium or purchase items anytime by emailing royalsauthentics@royals.com.
AUTOGRAPH AREAS
To assure the safety of our fans, players, and staff, the Kansas City Royals have designated 2 areas for autograph seekers: (1) Gate D Truck Gate for Visiting Team Bus and (2) the ramp behind Player Parking for Royals Players.
Rules to follow:
No running in the parking lots
Gate C is an autograph free zone
Please stay behind the barricades in the designated areas
Thank you for your cooperation in helping the Kansas City Royals have a safe environment for all of our fans.
BABY CHANGING AREAS Baby-changing tables are available in all men's and women's public restrooms at Kauffman Stadium.
BAGS Bags that exceed a maximum size of 16x16x8 and hard-sided coolers are not allowed into the stadium.
BANNERS & SIGNS Banners may be displayed in the stadium provided the banner/sign does not block the view of others, interfere with the game, contain advertising of any form, present a safety hazard, or contain political or obscene material. Banners may not be affixed with any type of material that is permanent in nature that alters the facility in any manner or covers any existing stadium signs. Poles and sticks are prohibited. The Royals reserve the right to remove any banner.
BASEBALL BATS Guests are not permitted to have baseball bats inside Kauffman Stadium. Guests who bring bats to the gates must return them to their cars. Guests who receive bats from players must check them at Guest Services. When available, broken bats may be purchased at stadium novelty stores.
BATS CROWN SEATS Guests wanting to purchase seats in the BATS Crown Club, may call the Kansas City Royals Sales Department at 816-504-4040, option 2. In addition to some of the closest seating in all of MLB, BATS Crown Club season ticket holders enjoy a number of benefits including premium buffet, and in-seat service.
BATTING PRACTICE Normally, the Royals conduct batting practice from 4:50 p.m. to 5:45 p.m. while visiting teams hit from 5:45 p.m. to 6:30 p.m. for a 7:10 p.m. game. The Royals take BP from 3:50 p.m. to 4:45 p.m. and visiting teams from 4:45 p.m. to 5:30 p.m. for a 6:10 p.m. game. The Royals hit from 10:50 a.m. to 11:45 a.m. and visiting teams hit from 11:45 a.m. to 12:30 p.m. for a 1:10 p.m. game. Batting practice times are subject to change or cancellation.
BICYCLES Fans who wish to bike to the ballpark may lock bikes up on the media fence in Lot B. Parking fees are waived for those who bike to Kauffman Stadium.
BIRTHDAY PARTIES Celebrate your birthday in style. Have your next birthday at the ballpark by reserving a pregame party area in the Outfield Experience and then enjoy the game from great seats. Bring your family and friends for a birthday experience you will never forget! For more information and to reserve your birthday party today, please visit royals.com/groups, contact the Kansas City Royals Group Sales Department at (816) 504-4040, option 4, or email groupsales@royals.com.
BLUE CREW Sign up now for the 2013 Sluggerrr's Blue Crew package, brought to you by the Learning Quest® 529 Education Savings Program, to become a member today.
BREAST FEEDING ROOM Breast feeding room is located on the Plaza level behind homeplate next to First Aid.
BUS TRANSPORTATION The Royals Express service has been discontinued as of February 2009.
CABS Cabs are available at the intersection of Red Coat Drive and Royal Way just outside Kauffman Stadium near Gate D. Guests may go to Guest Services to order a cab.
CAMERAS/VIDEO EQUIPMENT Although still and video cameras are welcome in the stadium, please do not set up tripods or block the view of other guests. Flash photography of the game and videotaping of the game action, however, is strictly prohibited. Cameras with 12" or more lenses are not permitted.
CATERING Looking for a unique place to host a wedding, meeting, reunion or corporate event? The newly remodeled Kauffman Stadium is the perfect place for any of these. For more information please contact Catering Sales Department at 816-504-4016.
CHILD ADMISSION Children 32 inches in height and under do not need a ticket to enter Kauffman Stadium. However, they must sit on the lap of an accompanying adult. Fold-up strollers must be stored under your seat. Fans are encouraged to leave non-folding strollers in the car. Please be aware of those seated around you.
CHILD ID BRACELETS Child ID Bracelets are available in the Guest Service Office located behind home plate on the Plaza and View Level. Child ID Bracelets will be printed with the seat location of their party in case the child is separated.
COSTUMES Fans are permitted to wear costumes, but the costume may not conceal any part of their face. Fans wearing any type of mask will be asked to remove the mask.
COURTESY GOLF CARTS The fan-assist shuttles will operate for each of the Royals 81 home games, shuttling fans from the Truman Sports Complex parking lots to the Kauffman Stadium gates. Prior to the game, Fan Assist staff members provide shuttle service from for guests from the parking lots. After the event, cart shuttles pick up guests at Gates A, B, D, and E. All cart shuttles will drop off on the perimeter of the parking lots. Disabled courtesy cart pick up locations are available at all Gates and will transport handicapped guests to their vehicles.
CREDIT CARDS Visa, MasterCard, Discover and American Express credit cards are accepted for ticket orders placed on the Royals Charge Card Line (1-800-6-ROYALS), at the Stadium Advance/Future Ticket Windows, Stadium Ticket Booths and on-line.
DISABLED GUEST SERVICES
For your convenience, there are ample reserved parking spaces available for disabled fans with properly licensed or tagged vehicles. There is also a designated entrance at each gate for easy access into Kauffman Stadium. All restrooms are accessible throughout the stadium. Elevators are located near the escalators on both the first and third base side and in the Kia Diamond Club Lobby. Reserved seat locations for wheelchairs with one companion are available on every level. Should a guest need assistance in reaching their seat, transportation wheelchairs are available at Gates A, B, D & E. Wheelchairs must be returned once the disabled guest has reached his or her seat.
To purchase seats in Accessible Seating sections, click on the 
link in the schedule for the game you would like to attend when single-game tickets become available. On the bottom of the purchase page, there is a link titled "Click Here for Accessible Seating Requests".
Arrangements for the wheelchair seating areas may be made in advance by calling the Royals Charge Card Line at 800-6-ROYALS and are subject to ticket availability. These seats are sold on a first-come, first-served basis. Accessible ticket windows are available day of game at all gates.
For more information or assistance, please contact Anthony Mozzicato (Director of Guest Services & Fan Experience) at anthony.mozzicato@royals.com or 816-504-4214.
DESIGNATED DRIVER PROGRAM Registrants for the Budweiser Designated Good Sport Program must be 21 years of age or older and have a valid Drivers License. In return for promising responsibility for the safe and sober transportation of their group from the Stadium, all participants' names will be entered into a drawing and the winner's name will be displayed/announced on the CrownVision video board. To register visit the Good Sport's (red) kiosk at the bottom of the first base ramp on the Plaza level. The winner can pick up his/her prize at Guest Services located on the Plaza Level behind the Kia Diamond Club Lobby. The office is available at gate opening and closes approximately 15 minutes after game ending.
DIRECTIONS
DONATIONS
Charities and nonprofit organizations seeking support for an upcoming event or program should complete the Donation Request Form on royals.com/donationrequest. The form must be received four weeks prior to the event. Organizations located within the Royals drawing area are eligible to apply (Arkansas, Iowa, Kansas, Missouri, Nebraska, and Oklahoma).
DUGOUT SUITES The Dugout Suites offer a vantage point to the game that is like no other. Located next to the Royals and visiting team dugouts, these suites are a spectacular setting for any event. Each suite can host from 20-35 guests. Suites can be combined to expand your party for up to 70 guests. To check availability and to reserve your suite, please contact the Kansas City Royals Group Sales Department at (816) 504-4040, option 4 or email: groupsales@royals.com.
ELEVATORS Elevators are located near the escalators on both the first and third base side and in the Kia Diamond Club Lobby. Kia Diamond Club Lobby elevators are designated for guests with tickets for the Crown Club, Kia Diamond Club, Loge and Triple Crown Suites, and are accessible for any handicapped guests. In the event of an emergency evacuation of the stadium or during inclement weather, elevators will be used for handicapped guests only.
EMPLOYMENT All open positions are located under
on royals.com. We do not accept applications for unopened positions.
ESCALATORS There is one escalator located behind home plate on the Plaza Level, and there are escalators located next to the spiral ramps on both the first and third base side. The escalators will not be operated during an emergency evacuation of the stadium or during inclement weather. Guests who have difficulty walking should use the elevators.
EVENTS See Special Events
EXIT AND RE-ENTRY To help ensure everyone's safety, the Kansas City Royals have a no re-entry policy at the ballpark. Guests will be allowed to exit and re-enter the stadium through the Truck Gate in the event an emergency is encountered while attending any event at the stadium. The Truck Gate is located behind section 234 on street level. All guests should remember to have his or her game ticket punched by a Royals associate at the Truck Gate to re-enter the stadium.
FAMILY FUNDAY SUNDAY Each Sunday home game there will be entertainment by Radio Disney's Road Crew and activities in the Outfield Experience around the stage.
FAN MAIL/E-MAIL Letters to all Royals players should be addressed to the individual player and mailed to: Kansas City Royals Baseball Club, Fan Mail, P.O. Box 419969, Kansas City, MO 64141-6969. If a response is desired, please enclose a self-addressed, stamped envelope. We cannot guarantee the items will be answered or returned. Royals players and coaches do not have e-mail.
FIREWORKS see Summer Fireworks
FIRST AID The main First Aid office is located on Plaza Level behind the Kia Diamond Club Lobby. There is a satellite First Aid office located on View Level behind home plate at section 420.
FIRST GAME CERTIFICATE First Royals game? Visit either of the Guest Services offices to receive an official certificate to celebrate your first Royals game! The main Guest Services office is located on Plaza Level behind the Kia Diamond Club Lobby, and the satellite office is located on View Level behind home plate at section 420.
FIRST PITCH First pitch opportunities are reserved for corporate sponsors, dignitaries or Royals Charities. Another common way for individuals to earn a chance to throw out a first pitch is through purchasing group tickets. Groups of 1,500 or more are provided with an opportunity to have a representative from the group throw out a first pitch (subject to availability). For information on bringing a group to the game, please contact the Group Sales Department at 816.504.4040, option 4 or email: groupsales@royals.com.
FOOD AND DRINK To ensure the safety and enjoyment of all guests at the ballpark, large bags, coolers, alcoholic beverages or other liquid containers are not permitted. Guests may bring food and water into the stadium, provided the water is in a plastic 1-liter or smaller sealed/unopened bottle (one per person) and the food is packaged in soft-sided containers that do not exceed the maximum size of 16x16x8 inches. Purses and diaper bags (with accompanying infants) will be permitted, provided they do not exceed the maximum size.
FOUL BALLS Guests are permitted to keep foul balls. However, guests must not enter the playing area or lean over the rails to retrieve baseballs.
FOUNTAIN SEATS For the first time since the renovation to Kauffman Stadium, the Fountain Seats may be purchased in advance for the entire 2013 season. The Fountain Seats are located in left- center outfield (Sections 201,202, 203). Pricing starts* at $10 per ticket and is based on availability. Buy tickets »
*Dynamic pricing applies
FUN RUN Following each Sunday afternoon home game, field conditions permitting, all fans can run once around the bases on the field courtesy of Sprint. A parent or guardian should escort young children. For specific lineup procedures, guests should ask an event associate.
FUNDRAISING OPPORTUNITIES Groups may participate in fundraisers by working in the concession stands or with event staff during Royals games. For event staff, please contact our Event Operations Department at lora.lord@royals.com. For concession stands, please contact Aramark, our concessionaire, at 816.920.8205.
FUTURE GAME TICKET WINDOW Future game tickets are available during games at the Future Game Ticket Window, which is located on Plaza Level behind the Kia Diamond Club. The window is open until 30 minutes after the last out of the game.
GATES OPEN Friday - Saturday Games: All general and premium gates will open 1.5 hours prior to game time. Gate C opens 2 hours prior to Crown Club ticket holders (Sections 1 - 6) only.
Sunday - Thursday Games*: Gates A & E in the Outfield Experience will open 1.5 hours prior to game time. All remaining gates (Gates B, C & D) will open 1 hour prior to game time. Gate C opens 2 hours prior to Crown Club ticket holders (Sections 1 - 6) only.
*For the following Sunday-Thursday game dates, all gates will open 1.5 hours prior to game time to accommodate promotional giveaways:
May 5, 12, 27 & 28
June 4, 21, 22 & 25
July 3, 21 & 23
Aug. 13
Sept. 17
GIFT SHOP The Kansas City Royals Majestic Team Store is located at Gate C, behind home plate. The 7,000 square foot store is your home for all your Kansas City Royals merchandise, novelties, collectibles, game-used products and more!
GIVEAWAYS Promotional items or "Giveaways," are available on selected game dates to fans with a valid, paid ticket on a first-come, first-served basis. Guests must be in attendance at a game to receive a promotional item.
GREEN TEAM Royals Green Team groups are made up of a maximum of 20 people and must be at least 15 years old (with adult supervision). Our Green Team volunteers encourage our fans to recycle and collect recyclables twice during the game. As a thank you for their time and support, volunteers will receive an official Green Team t-shirt and be able to enjoy the game both prior to and after the "Green Stretch." Interested groups may contact Lora Lord at lora.lord@royals.com.
GROUP TICKET SALES Enjoy the very best of what the ballpark has to offer by bringing your company, school, club, sports team, church or non-profit organization to the ballpark and create memories that will last a lifetime. For more information on Group Tickets or any Suite or Party facility, visit the Royals group tickets page online at royals.com/groups, or contact the Kansas City Royals Group Sales Department at (816) 504-4040, option 4, or email: groupsales@royals.com.
GUEST SERVICES Guests are welcome to address questions or concerns before or during games in Guest Services. The main office is located on Plaza Level behind the Kia Diamond Club Lobby, and the satellite office is located on View Level behind home plate at section 420. The office is available at gate opening and closes approximately 15 minutes after game ending.
HALL OF FAME Visit the Royals Hall of Fame located inside Gate A on the Plaza Level concourse leftfield corner. Stop by and learn the history of the Royals and professional baseball in Kansas City. Fans can see the Royals 1985 World Series Championship trophy and other artifacts from Cy Young Awards to Frank White's eight Gold Gloves, George Brett's 3,000th hit bat and baseball and much more. Plus, don't miss the 'Club 3,000' Exhibit featuring items from players with 3,000 or more hits and pitchers with 3,000 or more strikeouts on loan from the National Baseball Hall of Fame. The gallery also includes the twenty-five plaques honoring each member of the Royals Hall of Fame.
HANDOUTS Handouts in the parking lot are not permitted at any time. Additionally, selling or reselling of items is also not permitted in the parking lot.
INFIELD PRACTICE Royals take infield practice from 4:40 to 4:50 p.m., 3:40-3:50 p.m. and 10:40 to 10:50 a.m. for 7:10 p.m., 6:10 p.m. and 1:10 p.m. games, respectively. Visitors take infield from 6:30-6:40 p.m., 5:30 to 5:40 p.m. and 12:30 to 12:40 p.m., respectively. Infield Practice times are subject to change or cancellation.
KCREW The KCrew is a fun and energetic bunch dedicated to entertaining Royals fans young and old. From handing out T-shirts into the stands to hosting various interactive promotions around the ballpark, the KCrew is a group of true blue Royals baseball fans with a passion for the game! Fans may also schedule appearances with the KCrew by visiting at Guest Services.
KAUFFMAN STADIUM SPECIAL EVENTS See Special Events.
KAUFFMAN STADIUM TOURS Stadium Tours are available throughout the baseball season and during the off-season.
The Stadium Tour schedule runs as follow for 2013:
April 9 - May 25 & September 3-21
Tuesday, Friday, and Saturday
10:00 a.m. - 2:00 p.m.
May 28 - August 31
Tuesday through Saturday
10:00 a.m. - 2:00 p.m.
Off-Season
By appointment only
Tour tickets may be purchased online at royals.com, by phone at (816) 504-4222 or on the day of the tour at Kauffman Stadium. Groups of 10 or more please call 816-504-4222. There are three Kauffman Stadium Tour options to choose from:
1. "The Legends"- with stops at the Joe McGuff Press Box, Royals Interview Room, Royals Dugout, Outfield Experience, and the Royals Hall of Fame.
2. "The All-Star"-also includes stops at a Triple Crown Suite, Dugout Suite, .390 Bar & Grill, and Party Deck - Plus receive a commemorative Kauffman Stadium baseball cap!
3. "The Grand Slam"- everything above with more stops all escorted in style via limousine golf cart transportation - Plus a commemorative Kauffman Stadium baseball cap and an autographed baseball!
To make a reservation or for additional information including game event tours call (816) 504-4222 or e-mail tours@royals.com.
LANCERS The Royal Lancers are an organized group of business and civic leaders, and loyal Royals supporters that volunteer to assist the club's season ticket and group sales efforts.
THE LITTLE K See "Outfield Experience"
LOST AND FOUND During a game, you may inquire about lost and found items in one of the Guest Services offices, located on Plaza Level behind the Kia Diamond Club Lobby, or on View Level behind home plate at section 420.To inquire about lost or found items after a game, call 816.921.8000 from 9 a.m. to 5 p.m. Monday through Friday.
MEDIA GUIDES See Publications.
MINOR LEAGUE AFFILIATES Check out the list of Royals Minor League affiliates as well as team contact information, schedules, statistics and rosters.
NATIONAL ANTHEM Requests to perform the National Anthem may be submitted to the Royals Front Offices.
OUTFIELD EXPERIENCE Debuting in 2009, the Outfield Experience consists of the Blue KC Little K, Game Lounge, Blue Cross Blue Shield of Kansas City Base Run, Sluggerrr's Mini Golf at The K, Carousel, Pitching Mound, and Batting Challenge. The Outfield Experience includes the Royals Hall of Fame, Rivals Sports Bar, Budweiser Patio, Blue Moose Sausage Emporium, Sheridan's Frozen Custard, Sonic Slam Seats, Miller Lite Fountain Bar, Pepsi Party Porch, Boulevard Grill, and the Fox Sports Broadcast booth.
PAGING SERVICES Paging is available for extreme medical emergency situations only. Should an emergency exist, please contact a Royals associate or go to Guest Services, on Plaza Level behind the Kia Diamond Club Lobby, or on View Level behind home plate at section 420. Please leave your seat location with babysitters so a Royals associate may locate you, should the need arise.
PARKING Parking spaces are available for vehicles and buses. The Truman Sports Complex provides spaces reserved for vehicles displaying disabled permits or tags. The complex exceeds in the number of disabled parking spaces required by the ADA. An oversized vehicle is any vehicle that takes up more than one parking space. In case of a rainout, parking is refundable and season ticket holders receive a new parking pass. For the latest information on parking and directions, please click the more info link below.
PETS Pets are not permitted inside Kauffman Stadium. However, service dogs (guide dogs for persons with disabilities) are permitted in the stadium.
PLAYERS - CONTACTING See Fan Mail/E-mail
PROMOTIONAL ITEMS See Giveaways.
PUBLIC TRANSPORTATION The Royals Express service has been discontinued as of February 2009.
PUBLICATIONS The 2013 Royals Yearbook and Official Team Media Guides will be available for purchase at Kauffman Stadium, by calling the Ticket Office at 1-800-6ROYALS and on royals.com. Please note that the yearbook will be available June 1.
RADIO AFFILIATES Royals games are broadcast locally on KCSP 610 AM, plus additional stations throughout the Midwest (subject to change).
RADIOS/TELEVISIONS Hand-held radios and televisions are welcome at Kauffman Stadium as long as they do not interfere with other guests' enjoyment of the game. The Royals reserve the right to ask any guest to discontinue the use of such devices.
RAINOUTS In the event five (5) innings of the game are not played (except when the home team is leading at the end of 4 1/2 innings) and the game is rescheduled, this ticket will be honored for admission to the officially rescheduled game (location of this ticket - section, row and seat - carries over to the rescheduled game). In the event that the game is cancelled (and not rescheduled) or postponed and played as part of a split doubleheader (separate admission for both games), the Kansas City Royals will publicize specific directions and guidelines for ticket redemption to the postponed game. Tickets for the postponed game may not be exchanged for any other game and any promotions scheduled to be held on the original game date are subject to cancellation. This ticket is good only for this particular game and no part of the purchase price will be refunded by reason of the failure of the holder to use it for this game. In the event that the postponed game is played as part of a "traditional" doubleheader (one admission for both games), the Kansas City Royals will publicize specific directions and guidelines for ticket exchange. Should a special event/promotion be cancelled for reasons or developments beyond the control of the Royals, there will be no refunds or exchanges. This ticket is good only for this particular game and no part of the purchase price will be refunded by reason of the failure of the holder to use it for this game.
RE-ENTRY POLICY There is no re-entry permitted for any event held at Kauffman Stadium. Once a fan has exited through the stadium gates, they are not permitted back into the stadium unless it is an emergency situation.
RIVALS SPORTS BAR Rivals Sports Bar, located just beyond the stadium's signature fountains in right field, boasts one of the best vantage points at Kauffman Stadium. Floor-to-ceiling glass offers dynamic views of the playing field which are enhanced further on warm days when the retractable warehouse doors provide an open-air setting. A bank of flat screen HDTVs - including an exceptional 103" display - compliments the custom-made 360 degree bar. For front row table reservations, please contact the Kansas City Royals Group Sales Department at (816) 504-4040, option 4 or email: groupsales@royals.com.
SCHEDULES 2013 Schedules are now available online at royals.com.
SCORECARDS Scorecards are available for $1 at Kauffman Stadium souvenir stands.
SECURITY MEASURES The following items are prohibited from Kauffman Stadium:
Bags will be checked by security upon entry. Security may ask fan to empty pockets and remove hats.
Fountains: If at any time a fan enters a fountain, they will be immediately arrested, transported to the police station downtown and charged to the fullest extent of the law.
Entering the Playing Field: If a fan enters the playing field they will be immediately arrested, transported to the downtown police station and charged to the fullest extent of the law.
Fines for entering the fountains or the playing field can be well over $1000 plus court costs as well as the arrest record.
Please note that if you have a planned party of any kind that includes gifts, we advise either wrapping the gift item at Kauffman Stadium after the item has been inspected or place the unboxed gift item in a gift bag. Our security staff will ask guests to open any wrapped items.
SEASON TICKETS Various season ticket packages are available to fit the needs of any fan and budget. Visit the Ticket Sales and Services Booth located behind Section 230 on the Plaza Concourse or call (816) 504-4040, option 2 or email: seasonsales@royals.com.
SEATING POLICY Guests should sit only in the seats for which they hold valid tickets.
SLUGGERRR The Best Mascot in Major League Baseball, Sluggerrr, is the official mascot of the Kansas City Royals . Our light-hearted lion made his rookie debut in 1996 and can be found throughout the community year round and entertaining thousands at Kauffman Stadium! Sluggerrr is available for all kinds of special events (corporate events, school visits, charity fundraisers, birthdays, Sluggerrr Grams, or other private parties) as well as in-game visits and tailgates! For more information on getting up close and personal with the Best Mascot in Major League Baseball, contact the Sluggerrr hotline at 816-504-4334 or visit Sluggerrr's page on royals.com. Stay up to the minute with Sluggerrr on Twitter by following him: @Sluggerrr.
SMOKING Smoking is not permitted anywhere inside the structure of Kauffman Stadium. Designated smoking areas are located along the perimeter fence line between Gates B & D and along the perimeter fence line between Gates A & E. Smoking is allowed in these designated areas only. Electronic cigarettes are not allowed in the seating bowl or concourse.
SONIC SLAM SEATS If a Royals player hits a home run that lands in the Sonic Slam Seats located in left field, ALL fans win a free medium Sonic Slush by redeeming their ticket stub at participating Sonic locations by midnight the following day! Fans sitting in the Sonic Slam Seats will also win a $5 My Sonic Card. All fans sitting in the Sonic Slam Seats will need to report to Guest Services by the end of the game in which the home run is hit to receive their card.
SOUVENIRS
Kansas City Royals merchandise is available at the Royals Majestic Team Store located at Gate C behind home plate. Other locations include the Loge Level Third Base Side next to the 390 Club, View Level behind Home Plate, 47 Brand Store at the Royals Hall of Fame, Kids Store and New Era Store both located in the Outfield Experience. There is also a 47 Brand Kiosk located on the main concourse inside of Gate D and a New Era Kiosk located inside Gate B. Merchandise includes name and number t-shirts, personalized jerseys and baseball bats, on-field apparel and hats, baseballs, photos of players, publications and numerous other novelties.
The Royals Majestic Team Store features exclusive product from Majestic, Nike, New Era, 47 Brand, and more. Support your Royals and find the best selection of merchandise right here at The K.
SPEAKERS BUREAU
As you plan your organization's event schedule, please keep in mind that the Royals provide speakers and/or appearances for civic and charitable functions. Please note, however, that the Royals recommend you do not center your event around a player appearance due to scheduling challenges. Consider a player appearance as a special bonus to your event. Members of the Royals senior management team and Royals alumni are available to share their experiences in an informative and entertaining presentation.
SPECIAL EVENTS
There's more than just baseball at Kauffman Stadium. Nearly every area of the ballpark is available for private events, and our event staff will see to it that every detail is customized to your needs. Whether you are planning an intimate dinner for two at home plate, a wedding reception for 400 or a corporate retreat for 2,000 - the Royals staff will provide world-class service for an extraordinary experience. For further information, email kauffmancatering@aramark.com.
STROLLERS
Strollers must fold up and fit under a seat without restricting aisle access.
STUDENT NIGHT
Rivals Outfield Box and Hy-Vee Infield tickets are available for all Wednesday home games for high school and college students with valid ID at the Stadium Box Office for just $7. Every Student Night is also INK Local Music Showcase, where we will feature live local pregame music in the Outfield Experience.
SUMMER FIREWORKS
There will be a fireworks display after the Friday night home games from May to August (weather and wind conditions permitting).
TAILGATING
Please review the following tailgating guidelines:
TAXIS See Cabs.
TEAM STORE The Kansas City Royals Majestic Team Store is located at Gate C, behind home plate. The 7,000 square foot store is your home for all your Kansas City Royals merchandise, novelties, collectibles, game-used products and more!
TICKET OFFICE HOURS
| Day | Game Day | Non-Game Day |
|---|---|---|
| Monday through Friday | 9:00 a.m. - 7th inning | 9:00 a.m. - 6:00 p.m. |
| Saturday | 10:00 a.m. - 7th inning | 10:00 a.m. - 4:00 p.m. |
| Sunday | 10:00 a.m. - 7th inning | Closed |
TICKETS BY PHONE Tickets can be ordered by phone 7 days a week from 9 am - 9 pm by calling 1-800-6ROYALS.
TICKET SCALPING Re-sale of Royals tickets and/or parking passes is not permitted on the Complex. To avoid problems with counterfeit, stolen or inflated-priced tickets, guests should purchase tickets only through authorized ticket outlets.
TOURS See Kauffman Stadium Tours.
UMBRELLAS
Guests may bring small umbrellas (no golf umbrella) into Kauffman Stadium as long as they do not interfere with other guests' enjoyment of the game. For the comfort and consideration of all guests, it is requested that those using umbrellas be considerate of those around them.
Weather
The Royals have a detailed weather safety plan in place that is reviewed every season. Every usher at Kauffman Stadium is trained to move fans to safety at a moment's notice. In the event of severe weather near The K, fans will be instructed to move to safe areas by ushers, public address announcements and instructions on the CrownVision scoreboard. The Royals consider the safety of our fans a first priority and monitor conditions continuously during all games and other events.
Wheelchair Assistance/Seating
See Disabled Guest Information
YOU You, our guests, are the focus of everything we do. Royals employees are committed to making your experience at Kauffman Stadium a memorable one. We welcome your comments and suggestions at our Guest Services office, located on Plaza Level behind the Kia Diamond Club Lobby, or on View Level behind home plate at section 420. Thank you for visiting Kauffman Stadium.
