Q: What is the Toronto Blue Jays Gift Card and what Toronto Blue Jays purchases can I make with it?
A: The Toronto Blue Jays Gift Card is a pre-paid debit card that works like a gift certificate and can be used to purchase Toronto Blue Jays regular season home game tickets at Rogers Centre Gate 9 Box Office, select Ontario Rogers Plus stores and at Jays Shop Sears Yonge & Dundas location. The Toronto Blue Jays Gift Card may also be used to purchase Toronto Blue Jays and other merchandise at Jays Shop (Gate 5 Rogers Centre or at Sears Yonge & Dundas location). New in 2011, any Toronto Blue Jays or Rogers gift card can be used for food and beverage purchases at select concession stands in the public concourses of Rogers Centre. For further clarity, Toronto Blue Jays and Rogers Gift Cards are not accepted at other Rogers Centre restaurants (e.g. Arriba, Sightlines, Windows, HSBC Club VIP), the Olde Spadina concession stand, luxury suites or at mobile vendors/hawkers.
Q: Can anyone use my Toronto Blue Jays Gift Card?
A: Yes. Because your name does not appear on the card, you may use it yourself or give it to anyone you choose.
Q: What happens if I lose my Card?
A: Since the Toronto Blue Jays Gift Card is just like cash, you should protect it as if it was cash. Refunds are not provided to customers who lose their cards. We recommend that gift card holders register their gift card online at www.bluejays.com/giftcard in order to protect value on the card. If your card is registered and you we are notified of a lost or stolen card, we can provide you with a new gift card to give you access to any balance remaining on the registered card at the time of notification. Registering your card may make you eligible to receive a gift, subject to some restrictions.
Q: Can I reload my Toronto Blue Jays Gift Card?
A: Standard purchased Toronto Blue Jays Gift Cards may not be reloaded at this time. In 2011, season ticket holders will be issued a card that will permit limited reloading from an online portal, by phone at (416) 341-1540 or, during the two (2) hour period prior to each 2011 regular season home game, at Rogers Centre Gate 9 box office.
Q: Are Toronto Blue Jays Gift Card sold in specific denominations?
A: Toronto Blue Jays Gift Cards are available for sale in $25 and $50 denominations. From time to time, promotional cards may be issued in different denominations.
Q: What is my Toronto Blue Jays Gift Card number? How do I find it?
A: Your 19 digit Toronto Blue Jays Gift Card number is printed on the back of your card. Your card may also contain a PIN number. On applicable cards, scratch off silver area to the right of the card to reveal the four digit PIN.
Q: What is a PIN? Why do I need it?
A: The PIN is a random 4-digit number that is under a silver scratch-off on the back of your Toronto Blue Jays Gift Card. At present, it is necessary for online redemption at theshoppingchannel.com. In the future, it will be needed in the event that online redemptions are permitted at other locations.
Q: How may I check the balance on my Toronto Blue Jays gift card?
A: Visit www.bluejays.com/giftcard and click on the balance inquiry link. You may also have your balance checked by visiting the Rogers Centre Gate 9 box office during regular operating hours, visiting any Rogers Plus store or calling (416) 341-1234.
Q: How do I use the Toronto Blue Jays Gift Card for Rogers Plus and The Shopping Channel purchases?
*Note: Only cards with a scratch off PIN number can be redeemed over the phone or online at the Shopping Channel.
Q: Where can I buy a Rogers Plus Gift Card, or The Shopping Channel Gift Card?
A: You can purchase a Shopping Channel Gift Card the Shopping Channel online at www.theshoppingchannel.com or over the phone 1-888-2020-888. The Rogers Plus Gift Card is available at all Rogers Plus locations.
Q: Will I be charged any Service or Dormancy Fees to my Toronto Blue Jays Gift Card?
A: No service or dormancy fees are charged on Toronto Blue Jays gift cards.
Q: Can I receive cash back on funds I have placed in my Toronto Blue Jays Gift Card?
A: No. Your Toronto Blue Jays Gift Card has no cash value and must be redeemed for tickets, concessions and merchandise as mentioned above.
Q: Can I return game tickets purchased using a Toronto Blue Jays Gift Card?
A: No. All ticket sales are final - no refunds or exchanges.
Q: Can I return merchandise purchased using a Toronto Blue Jays Gift Card?
A: Yes. Return the merchandise along with the receipt and your gift card to place of purchase within 30 days. Your purchase will be credited to your Toronto Blue Jays Gift Card or a new gift card will be issued.